The Fine Print
Hyperprism Studio ("Hyperprism", "we") is a nightlife design studio based in Los Angeles, operating at hyperprism.studio. This page explains what information the site collects, how it is used, and the plain-language terms that apply to our packages. Questions about any of it: hello@hyperprism.studio.
Privacy
What we collect
- Inquiry form. Your name, email, venue/artist/brand name, a website or Instagram handle if you add one, what you're looking for, a timeline, and your message. We also record the time of submission and a technical identifier (IP address) used only to block spam.
- Booking (Ignite). Your name, email, brand name and project details, plus a record of the payment. Card details are entered on Stripe's checkout page and are never seen or stored by Hyperprism.
- Site analytics. The site is served through Cloudflare, which provides aggregate, privacy-preserving traffic analytics (page views, country, device type). We do not run advertising trackers or sell data.
How we use it
- To reply to your inquiry, schedule a call, and prepare a scope.
- To deliver and support the package you booked, including confirmation and kickoff emails.
- To keep basic business records (bookings, invoices, correspondence).
We don't add you to a newsletter or marketing list because you filled in a form. If we follow up on an inquiry and you'd rather we didn't, reply and say so — that's the end of it.
Who handles it
- Cloudflare — hosting, form processing and data storage.
- Stripe — payment processing for Ignite bookings. See Stripe's privacy policy.
- Brevo — transactional email (inquiry confirmations and notifications).
These providers process data on our behalf and under their own security practices. We don't share your information with anyone else except where required by law.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@hyperprism.studio. California residents have these rights under the CCPA; we extend the same courtesy to everyone. We keep inquiry and booking records for as long as they're useful for the working relationship and for ordinary business record-keeping.
Terms
Packages
- Ignite is a one-time package, paid in full at booking through Stripe. Work begins once the kickoff brief is returned.
- Strobe and Prism are monthly retainers that begin with a call and a written scope. They are scoped and priced on that call, and are month-to-month: cancel any time before your next billing date and nothing further is charged. Retainer fees are billed in advance for the month ahead.
Deliverables and revisions
One deliverable is one original design concept for one purpose, delivered in up to four platform sizes, with two rounds of revisions. A round is one consolidated set of notes. Text, date and lineup swaps on a design delivered in the last 60 days are free. A new creative direction for the same event is a new deliverable; an animated version of an approved static (up to 15 seconds) counts as two. Brand identity systems, stage and LED visuals, merch lines, print production management and full campaign systems are scoped and quoted separately.
Assets and approvals
Clients supply artist photos, logos, cleared imagery and approved copy. Licensing or sourcing third-party assets on a client's behalf is billed separately. Timelines run from the point a complete brief and assets are received.
Rights
Full commercial usage rights to final, paid-for deliverables transfer to the client on payment. Hyperprism retains the right to show completed work in its portfolio and marketing, with client and artist attribution, unless otherwise agreed in writing.
Refunds
Because design work starts immediately, package fees are non-refundable once work has begun. If we can't start a booked project for any reason on our side, you receive a full refund.
This page is written in plain language to be clear, not to be exhaustive. A signed scope or service agreement takes precedence over anything here.